OntarioLandlord

OntarioLandlord dashboard and compliance interface presentation

Complex landlord

workflows,

made clear.

A SaaS product redesign that turns fragmented legal, financial and operational tasks into clearer priorities, guided workflows and a reusable responsive system.

  • Product UX/UI
  • Workflows
  • Responsive System
View FigmaVisit website

01

Too many critical tasks. No clear next step.

Landlords manage operational, financial and legal responsibilities at once: rent, arrears, notices, evidence, property operations, records, tax information and deadlines.

The challenge was not adding more features. It was helping users understand priority, context and next action without overwhelming them.

ROLE

Product Designer · UX/UI

SCOPE

Product strategy · IA · onboarding · responsive UX

PLATFORM

Responsive web app · desktop + mobile

02

What if the product organized complexity around the next decision?

Hypothesis: if portfolio context, urgent risk and the next action are separated clearly, landlords can understand what is happening and move forward with less interpretation.

WHAT IS HAPPENING?

Portfolio state, rent performance and active issues.

WHAT NEEDS MY ATTENTION?

Deadlines, overdue rent, missing documents and compliance risk.

WHAT SHOULD I DO NEXT?

Connect each important state to a clear, relevant action.

03

Organize the product around context, priority and action.

The dashboard becomes a decision layer: first establish context, then surface what needs attention, then connect that state to a relevant action.

OntarioLandlord dashboard showing portfolio context, priority states and next actions
Portfolio state, rent performance, properties and current workload.

04

Complex setup became a guided six-step sequence.

New landlords move through property, unit, tenant and lease setup one decision at a time. Context appears when it is relevant instead of exposing the full platform at once.

Choose rental action

Start by choosing the rental task. The product frames setup around the landlord's intent before asking for property details.

OntarioLandlord onboarding screen for choosing a rental action

01 / 06

05

Different goals require different routes.

Full setup supports long-term management. Urgent tenant issues need a shorter path that removes unrelated steps and preserves focus.

OntarioLandlord full setup and Quick N4 workflow routes

06

One hierarchy, across every workflow.

The same navigation, status patterns and actions continue across dashboard, properties, tenant profiles, leases, notices and rent management.

OntarioLandlord responsive product screens demonstrating a consistent hierarchy

SHARED NAVIGATION

Same mental model across desktop and mobile.

CONSISTENT STATUS

Alerts, payment states and compliance indicators stay familiar.

PERSISTENT ACTION

Important actions remain easy to find at each screen size.

07

A reusable UI system built for real product workflows.

Shared foundations and reusable components keep onboarding, rent management, tenant records and compliance states consistent across the product.

Foundations

Clear hierarchy

Playfair Display + Lato

  • #122840
  • #C47B18
  • #FAF8F4
  • #198754
  • #991B1B

Property card

Property image

142 Queen St E

Active

Toronto, ON · 3 units

$4,200

Monthly

87%

Occupancy

View Property

Notice card

N1Serving pending

N1 — Non-Payment of Rent

Sarah Mitchell · Unit 2A

$2,100.00

Effective: Dec 13, 2023

View PDFAdd to Evidence

Input

Text input

Alert

Info alert title

This is an informational alert message to keep users informed.

Onboarding step

1Property

Action queue item

CriticalDue in 3 days

88 Harbord St — Lease Renewal

Lease expires Jan 30. Begin renewal to retain tenant.

Begin Renewal

08

A system built to scale.

Reusable patterns keep navigation, forms, alerts, statuses and responsive layouts consistent as the product grows.

OntarioLandlord Quick N4 Mode product screen

01 · CORE WORKFLOW

Quick N4 Mode

OntarioLandlord Tenant Profile product screen

02 · ADDITIONAL PRODUCT STATES

Tenant Profile

OntarioLandlord Notices and Compliance product screen

03 · REUSABLE PATTERNS

Notices and Compliance

OntarioLandlord Reports and Tax product screen

04 · EXPANDED PRODUCT COVERAGE

Reports and Tax

Clearer priorities

Rent performance, deadlines and compliance risks are easier to identify.

Faster setup

Guided onboarding reduces the effort required to create a rental profile.

09

From fragmented property tasks to one structured product.

The redesign turns fragmented tasks into a decision system: establish context, surface priority, guide the next action, and preserve that logic across workflows and screen sizes.

PRODUCT UX

Information architecture, user flows, dashboard hierarchy and guided task design.

UI SYSTEM

Responsive layouts, reusable patterns and consistent visual states.

CONTRIBUTION

Product strategy, UX/UI, onboarding, responsive design and Figma system.

Next project: MiamiGo